Terms & Conditions
General Terms and Conditions
These General Terms and Conditions ("Terms") govern the use of and purchases made through [Down The Yard] ("we," "our," or "us"). By accessing our website, purchasing products, or using our services, you ("you," "your," or "Customer") agree to be bound by these Terms.
1. Eligibility
You must be at least 18 years old or have parental/guardian consent to make purchases.
By placing an order, you confirm that the information you provide is true, accurate, and complete.
2. Products and Availability
We strive to display our products (clothing, apparel, and related merchandise) accurately, including descriptions, colors, and pricing. However, we cannot guarantee that your device’s display accurately represents product colors.
All products are subject to availability. We reserve the right to limit the quantity of any product, discontinue products, or refuse any order at our discretion.
3. Pricing and Payment
All prices are displayed in GBP (£) and include applicable taxes as indicated.
Shipping costs, duties, and taxes (if applicable) will be calculated and displayed at checkout.
By providing payment information, you confirm that you are authorised to use the chosen payment method.
4. Orders and Acceptance
After placing an order, you will receive an email confirmation. This does not mean your order has been accepted.
We reserve the right to refuse or cancel any order, for reasons including but not limited to: suspected fraud, product unavailability, or incorrect pricing.
5. Shipping and Delivery
Shipping times are estimates only and may vary based on location and external factors beyond our control.
We are not liable for delays caused by carriers, customs, or other third parties.
Risk of loss and title for purchased products pass to you upon delivery to the shipping carrier.
6. Returns, Exchanges, and Refunds
No Returns Accepted.
We do not accept returns or exchanges, except in the case of manufacturing defects or damaged items. Since all items are print-on-demand or customised, they cannot be resold if returned - returns are not accepted for change of mind, sizing issues, or preference. If you believe your item is defective or incorrect, please contact us within 14 days of receipt with photographic evidence, and we’ll review your case.
7. Intellectual Property
All content on our website, including text, images, logos, designs, and trademarks, are the property of Down The Yard and may not be used without prior written permission.
8. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising out of the use of our website or products.
Our maximum liability for any claim related to your purchase shall not exceed the amount paid for the product in question.
9. Privacy
Your personal information will be collected, used, and stored in accordance with our Privacy Policy. Please review it for more details.
10. Governing Law and Dispute Resolution
These Terms are governed by the laws of England.
Any disputes shall be resolved exclusively in the courts of England.
11. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective when posted on our website.
Continued use of our website or purchase of products after changes constitute your acceptance of the updated Terms.
12. Contact Information
For questions or concerns regarding these Terms, please contact us at:
Down The Yard
Email: hello@noblegroundmgmt.com
Address: Noble Ground Management Ltd, Unit 7 Haywood Way, Ivyhouse Lane Industrial Estate, Hastings, TN35 4PL