Privacy Policy

Last updated: 06/09/2025

Down The Yard ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make purchases, or interact with our services.

1. Information We Collect

We may collect the following types of information when you interact with us:

Personal Information: Name, billing/shipping address, email, phone number, payment information.

Account Information: Username, password, and purchase history if you create an account.

Transaction Information: Details of purchases, returns, and payment methods.

Device and Usage Information: IP address, browser type, device identifiers, pages viewed, and browsing behaviour.

Cookies and Tracking Technologies: We use cookies and similar tools to enhance your shopping experience and analyse website performance.

2. How We Use Your Information

We use your information to:

Process and fulfill orders, payments, and deliveries.

Communicate with you about your orders, account, or customer service requests.

Send marketing emails and promotions (if you opt in).

Improve our website, services, and customer experience.

Detect and prevent fraudulent transactions or security risks.

Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with trusted third parties, including:

Service Providers: Payment processors, shipping carriers and IT support.

Legal Authorities: When required by law, regulation, or legal process.

Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Cookies and Tracking

We use cookies to remember your preferences, personalize your shopping experience, and analyse traffic.

You can manage or disable cookies through your browser settings, but some features of the site may not function properly without them.

5. Your Rights

Depending on your location, you may have rights under applicable privacy laws, including:

The right to access, correct, or delete your personal data.

The right to withdraw consent to marketing communications.

To exercise your rights, please contact us at [Your Email Address].

6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our website and services are not directed to individuals under the age of 13 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children.

9. International Users

If you are accessing our website from outside the UK, please note that your information may be transferred, stored, and processed in a country different from your own.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes indicates your acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Down The Yard

Email: hello@noblegroundmgmt.com

Address: Noble Ground Management Ltd, Unit 7 Haywood Way, Ivyhouse Lane Industrial Estate, Hastings, TN35 4PL